Privacy Policy for Smart Paint - Pashupati Paints

Effective Date: September 30, 2026

Bihani Tech ("we", "us", or "our") operates Smart Paint - Pashupati Paints (the "Application"). This Privacy Policy explains how we collect, use, store, and protect information when you use our Application.

By using Smart Paint - Pashupati Paints, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Smart Paint - Pashupati Paints, we may collect the following information.

    1.1 Account and Personal Information

    To provide access to the Application, users may be required to log in or have an account created for them.

    Depending on how your account is configured, we may collect:

•     - Name

    - Phone number

    - Email address

    - Login/account information

   - Device identifier or device ID associated with the device used to access the Application

    - Other information necessary to provide access to the Application

    The device identifier may be associated with your account to help us manage authorized devices, identify the device associated with an account, maintain account security, and prevent unauthorized access.

    We use this information to authenticate users, manage accounts and authorized devices, and provide access to the features and     services available through the Application.

    1.2 Paint, Shade, and Formula Information

    The Application may process information related to paint products, shades, color formulas, shade catalogues, and related product information.

    This information is used to provide paint-related services and functionality within the Application.

    1.3 Order Information

    When you use ordering features within the Application, we may collect and process information related to your orders, including:

•     Products or shades ordered
•     Order quantities
•     Order details
•     Order status
•     Other information required to process and manage orders

    This information is used to process and manage orders and provide related services.

    1.4 Notifications

    The Application may send notifications to provide information related to your account, orders, application updates, and other relevant services.

    To deliver notifications, the Application and our notification service providers may process information such as a device or notification token       

     associated with your device.

    You can manage notification permissions through your device settings.

2. How We Use Your Information

 We may use the information we collect to:

• Authenticate and manage user accounts
• Provide access to the Application and its features
• Provide paint, shade, and formula-related services
• Process and manage orders
• Provide order and account-related notifications
• Communicate important information about the Application
• Maintain and improve the Application
• Protect the security and integrity of the Application
• Prevent unauthorized access, fraud, or misuse
• Comply with applicable legal and regulatory requirements

We do not use the information collected through the Application for purposes unrelated to providing and improving the Application unless otherwise disclosed or required by law.

3. How We Share Your Information

We may share information with authorized organizations or service providers when necessary to provide the Application's services.

For example, information may be shared with:

• Pashupati Paints or other authorized business representatives responsible for providing users access to the Application and managing relevant services.
• Service providers that help us operate the Application, such as hosting, infrastructure, authentication, or notification services.
• Government authorities or other parties when required by applicable law, regulation, legal process, or to protect our rights and security.

We do not sell users' personal information.

4. Data Security

We take reasonable technical and organizational measures to protect the information we process through the Application against unauthorized access, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Data Retention

We retain personal information for as long as necessary to provide the Application's services, maintain user accounts, process orders, meet legitimate business requirements, resolve disputes, maintain security, and comply with applicable legal obligations.

The specific retention period may vary depending on the type of information and the purpose for which it is processed.

6. Account and Data Deletion

Users may request deletion of their account and associated personal information by contacting us using the contact information provided below.

When we receive a valid deletion request, we will delete information that we are required or permitted to delete, subject to information that we may need to retain for legal, security, fraud-prevention, accounting, or other legitimate purposes.

To request account or data deletion, please contact:

Email: pppl@pashupatipaints.com

7. Children's Privacy

Smart Paint - Pashupati Paints is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can review and take appropriate action.

8. Third-Party Services

The Application may use third-party services that help us provide, maintain, secure, or improve the Application.

These service providers may process information necessary to perform their services on our behalf.

Third-party services are governed by their own privacy policies and terms.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain processing
• Request information about how your information is used

To exercise an applicable privacy right, please contact us using the contact information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Application, our practices, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage users to periodically review this Privacy Policy for any changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Bihani Tech
Website: https://bihanitech.com.np
Email: info@bihanitech.com